Terms and Conditions

Terms and Conditions

The general conditions of sale regulate the relationship between the users of www.tomasmasia.com (hereinafter the user or customer) and the trade name "Tomás Masiá photography" represented by its owner: Masiá Biosca José Tomás (hereinafter www.tomasmasia.com ).

General conditions
The client claims to know the particular conditions of the sale indicated on the screen (work, author, format, finish.) And declares to accept them without any reservation. The execution of the order is given by accepted and finalized at the time of the payment of the same.

My Account
To order it is necessary:

- Choose the desired photo, click on it, and accept the tab "buy"
- Choose the desired format and finish and select "buy"
- Make sure of the selected photograph, format and finish and click on "BUY"
- Identify yourself with your email and password, or register in case you are not
- Validate the mode and delivery address
- Redeem promotional code or gift card if it exists and select "MAKE THE PAYMENT"
- Finally enter the payment details and accept

The sale is contractually terminated at the time of confirmation by the bank of payment of the same. Once the process is completed you will receive the order confirmation by email.

The prices expressed on the site are expressed in Euros (DOLLARS AND POUNDS APROX) and include the taxes in force in the country of your browser. At these prices must be added the shipping costs depending on the product and the destination.

Form of payment and security
The payment method will be through Visa or Mastercard credit card, in both cases the payments are 100% guaranteed by the Verified by Visa and MaserCard SecureCode systems, which add the secure payment guarantee.

The data of the sale are registered by the website www.tomasmasia.com, serving as proof and guarantee of the sale made, as well as confirmation of payment.

The payment can also be made through Paypal, in which case the expedition will start at the time of receiving it.

Delivery of orders
The delivery time can vary from 5 business days to 20, being in all cases, indicative deadlines. The maximum for Spain is 25 calendar days from receipt of the order and 30 for the rest of Europe. In the rest of destinations outside Europe, the shipment is not guaranteed within these terms, and can be extended up to 60 calendar days. These delivery times are subject to no force majeure occurring. Not being able to be compensated in any way to the user / client in case of non-compliance of the same.

All photographs taken in the same order will be sent together.

The delivery address can be customized for each order, but all the photographs of the same order will be sent together and to the same address. In case you need to send to different addresses, you need to make different orders.

The delivery area of ​​www.tomasmasia.com is the EU. In case of requesting the shipment in other countries outside of the EU, it is necessary to contact us before ordering at info@tomasmasia.com

The shipping costs are borne by the customer and vary depending on the destination and weight or measures of the photograph acquired. The amount of the individual shipments for each order appears during the purchase process before the end of the order.

In case you receive the works you have requested when you place your order, they are not in agreement, due to an error in the reference, sent, being in bad condition or defective, you have a period of 10 days to exercise your right of return for this reason. To do this, you must contact www.tomasmasia.com at info@tomasmasia.com and detail the reasons for the return so that it is approved, please do not send anything before we provide you with RMA number. In all cases it is essential to make the return with its original packaging. Otherwise www.tomasmasia.com reserves the right not to accept the same or reduce the price of the return if it does not arrive in good condition.

In case of return for defects in the transport or error in the order the return charges and the new shipment would be in charge of www.tomasmasia.com, please check that the packaging at the reception of the order is in good condition before Sign the delivery increase, once signed has 24h to claim any hidden damage, after that time we can not accept damages in transportation.

Rights and deadlines for withdrawal
The client has a period of 15 calendar days to exercise his right to withdraw. In order to exercise this right, it is necessary to contact www.tomasmasia.com at info@tomasmasia.com within 15 calendar days of receipt of the order. The expenses arising from the return of the as the original shipping costs of the order are borne by the customer, being paid or replaced only the amount attributable to the photograph itself. To be able to exercise this right it is essential to make the return with the original packaging and that the work is in perfect condition . In case of non-compliance with any of these points, www.sasmasia.com reserves the right not to accept such return. In any case, we will do everything possible to help you. If these conditions are met, you can decide between exchanging another photograph of equal or greater value by paying the difference or requesting a refund of the amount. Contact and customer serviceTo resolve any questions regarding the product, services or the site itself, you may contact Www.tomasmasia.com by e-mail at info@tomasmasia.com or by phone +34 639 632 756 (Spanish only) Privacy policy In order to offer you our best services, the personal information you provide us will be incorporated into a Automated file, created by www.sasmasia.com and from which it will be responsible. The purpose of the file will be indicated, in each case, in the form that www.tomasmasia.com. Made available to users for completion. For the purposes of the provisions in force in force regarding the protection of personal data (Organic Law on Protection of Personal Data 15/1999, dated December 13 and Royal Decree 1720/2007, dated December 21, Approves the Regulations for the development of Law 15/1999), www.tomasmasia.com undertakes to fulfill its obligation of secrecy and confidentiality of personal data. Also, www.sasmasia.com. Will adopt the necessary security measures to prevent their alteration, treatment or unauthorized access, in accordance with current regulations. Www.tomasmasia.com will not transfer your data to third companies for commercial purposes and will only use them for the purpose of the activity Of www.tomasmasia.com both informational and operational, and those activities that third parties lend to www.tomasmasia.com (such as transportation, computers, etc.) on behalf of this.It is informed of the possibility of exercising the rights of access, Rectification, cancellation and opposition to the personal data collected, by request by email to info@tomasmasia.com Although the IP addresses (the Internet addresses of a computer) are classified to track the user's session, the user remains anonymous , So that we do not link your IP address with any data that may be personally identifiable with you.